Terms of service

Welcome to Oom Drinks Ltd. Please read these Terms of Service carefully before accessing or using our website [www.oomdrinks.com] or purchasing our products. By accessing the Site or making a purchase, you agree to be bound by these Terms. If you do not agree, you may not use our services or purchase our products.

1. OVERVIEW

These Terms of Service govern your use of our website and the purchase of our functional drinks and related products. By accessing our Site or purchasing Products, you agree to these Terms and our Privacy Policy.

2. PRODUCT INFORMATION

  • We aim to provide accurate descriptions of our Products; however, we do not guarantee that the descriptions, images, or other content are accurate, complete, reliable, or error-free.
  • Products are for personal use only and are not for resale or commercial use unless expressly authorized by us.

3. ORDERS AND PAYMENT

3.1 Placing Orders

  • By placing an order, you agree that you are authorized to use the payment method provided.
  • All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or product limitations.

3.2 Pricing and Taxes

  • All prices are listed in [your currency] and are subject to change without notice.
  • Prices do not include applicable taxes, shipping, and handling fees, which will be calculated at checkout.

3.3 Payment

  • We accept major credit cards and other payment methods listed at checkout.
  • Payment is processed at the time of order placement.

4. SHIPPING AND DELIVERY

  • Shipping times are estimates and not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or other factors outside our control.
  • Shipping costs are calculated at checkout and are non-refundable unless otherwise stated.
  • Risk of loss and ownership of the Products passes to you upon delivery.

5. RETURNS AND REFUNDS

5.1 Return Policy

  • Returns accepted for 14 days from the date of delivery.
  • Free return shipping is provided for all eligible returns.
  • No restocking fee will be applied.
  • No final sale items — all Products are eligible for return unless stated otherwise at the time of purchase.

5.2 How to Return a Product

  • To initiate a return, contact our customer support at [info@oomdrinks.com] with your order details.
  • Returned Products must be unused, unopened, and in their original packaging.
  • Refunds will be processed within 14 days after receiving the returned Product.
  • Shipping fees are non-refundable unless the return is due to an error on our part.

7. PRODUCT USE AND SAFETY

  • Our functional drinks are intended for consumption as directed.
  • Please consult with a healthcare professional before using our Products, especially if you have any medical conditions, are pregnant, or are taking medication.
  • We are not responsible for adverse reactions resulting from misuse or failure to follow product instructions.

8. INTELLECTUAL PROPERTY

  • All content on our Site, including but not limited to text, graphics, logos, and images, is the property of Oom Drinks Ltd and is protected by intellectual property laws.
  • You may not use, reproduce, or distribute any content without our express written consent.

9. LIMITATION OF LIABILITY

  • To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Products or Site.
  • Our total liability shall not exceed the amount paid for the specific Product that gave rise to the claim.

10. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, liabilities, costs, and expenses arising from your use of the Site or Products, or any breach of these Terms.

11. TERMINATION

We reserve the right to suspend or terminate your access to the Site or Products at our sole discretion if you violate these Terms.

12. GOVERNING LAW

These Terms are governed by the laws of UK without regard to its conflict of law principles.

13. CHANGES TO TERMS

We may update these Terms at any time. Changes will be effective when posted on the Site. Your continued use of the Site or purchase of Products constitutes acceptance of the revised Terms.

14. CONTACT US

If you have any questions about these Terms, please contact us at:
📧 [info@oomdrinks.com]

By using our Site or purchasing our Products, you acknowledge that you have read, understood, and agreed to these Terms of Service.